In order to be eligible for a refund, you must return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. We will notify you of the status of your refund via email. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
Please do not send your purchase back to the manufacturer.
Late or missing refunds (if applicable)If you haven’t received a refund yet, first check with your financial institution.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at marisa.nelson37@gmail.com.
Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at marisa.nelson37@gmail.com and send your item to: Virtuous-Designz 4004 Langdrum Drive, Wesley Chapel, FL 33543
ShippingTo return your product, you should mail your product to: Virtuous-Designz 4004 Langdrum Drive, Wesley Chapel, FL 33543
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
